• Resolved mmaleta1

    (@mmaleta1)


    Hi there! I’ve removed and reinstalled this plugin. For some reason after I click the submit button all it does is circle. I cannot seem to get the form to submit.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Dear @mmaleta1 ,

    Hope you are doing well.

    We are not able to see your website. It is showing “Sorry, we’re doing some work on the site”.

    Can you please share the screencast of the issue so I will check and help you to fix the issue?

    Looking forward to your reply.

    Regards,
    Sumit

    Thread Starter mmaleta1

    (@mmaleta1)

    My apologies – client must have put it back in construction mode. It is open now.

    Dear @mmaleta1 ,

    Thank you for the link. It is working now.

    Let me discuss this with our technical team.

    I will keep you posted with further updates soon.

    Regards,
    Sumit

    Dear @mmaleta1 ,

    We have fixed this issue on our latest plugin update.

    I request you to please update the plugin to it’s latest version which is 1.1.2.

    Once the plugin updated please clear the website and browser cache.

    Let me know if you need more help.

    Regards,
    Sumit

    Thread Starter mmaleta1

    (@mmaleta1)

    Great! It worked once I updated the plugin, but stopped working again when I turned on Google recaptcha. Any thoughts there?

    Dear @mmaleta1 ,

    We have fixed this issue on our latest plugin update.

    I request you to please update the plugin to its latest version which is 1.1.3.

    Once the plugin is updated please clear the website and browser cache.

    Let me know if you need more help.

    Regards,
    Sumit

Viewing 6 replies - 1 through 6 (of 6 total)

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