Form not syncing properly

  • Resolved dasia98

    (@dasia98)


    1 month, 3 weeks ago

    I’m using Mailchimp for WP and noticed my form submits fine, but the data is not always syncing to the audience. Not sure if it’s set up or something else. I checked the basics, but still the same. Any idea what to check next? thx 👍

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  • Plugin Contributor Lap

    (@lapzor)

    1 month, 3 weeks ago

    A MC4WP form will send the email subscriber to Mailchimp immediately.

    But
    – Mailchimp may take some time to show it in the audience list, and even longer to update the total count of subscribers.
    – If double opt-in is turned on, the email won’t show until the opt-in link in the email is clicked.

    Other integrations like usersync or ecommerce sync do use Wp Cron and can take a few minutes to catch up.

    Hope that helps! If you have any question please let me know.

    Kind regards, Arne

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