Form submission delay

  • Resolved sheapurcell64

    (@sheapurcell64)


    1 month ago

    Hi,
    Sometimes after submitting the form, it takes a few seconds before showing success message. Not sure if it’s normal or something with settings. just wanted to check.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Amjad Ali

    (@amjadali688)

    1 month ago

    Hi @sheapurcell64 ,

    Thanks for reaching out!

    A short delay after submitting the form can be normal, as the form needs to process the submission and send the email notification in the background.

    However, if the delay feels longer than expected, it could be related to things like server response time, email sending configuration, or caching/optimization settings on the site.

    You might want to try testing with any caching or optimization features temporarily disabled to see if that improves the response time.

    If you’d like, feel free to share the page URL where the form is embedded, and we’ll be happy to take a closer look.

    Thanks!

    Plugin Support Amjad Ali

    (@amjadali688)

    1 month ago

    Hi @sheapurcell64 ,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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