Formatting issues with post grids

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    1 year, 8 months ago

    Hello there,

    Thank you for reaching us!

    Yes, you were right about this and I checked the issue on your website.

    What I recommend is to exclude the “The Post Grid Pro” plugin by finding the domain name of that plugin (you can do this using LocoTranslate) and go to Settings->TranslatePress->Advanced tab->Exclude functions and there you should find the “Exclude Gettext Strings” feature.

    Once you are there, fill the Domain field with the plugin you want to exclude and try again.

    If this won’t solve the issue, I suggest to open a ticket on our platform to further investigate this:https://translatepress.com/support/ask-a-presale-question/ and mention our discussion from here.

    Kind Regards,

    Thread Starter Larryhir

    (@larryhir)

    1 year, 8 months ago

    Thanks, I will try this. Note, I have moved the install to https://staging.cchumane.org to continue troubleshooting.

    Thread Starter Larryhir

    (@larryhir)

    1 year, 8 months ago

    I seemed to have solved the issue by testing different settings within TPG plugin. If thumbnail image height is default and a hard crop custom size is used the formatting issues appear resolved.

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    1 year, 8 months ago

    Hello there,

    I’m glad that you managed to solve this.

    Have a great day!

    Kind Regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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