• Resolved catalinaluchian

    (@catalinaluchian)


    Hi,

    Our website is using a plugin called Forminator Pro in order to capture client information submitted through forms. This morning I have activated the Security 14 days free trial and started having issues with the Forminator forms (we’ve been using Clean Talk Anti-Spam for a couple of weeks now).
    We’ve had a user fill in the form and submit the details but the data was not captured and we did not receive a confirmation email for that user.
    Would you be able to advise, please?

    Kind regards,
    Catalina

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support katereji

    (@katereji)

    Hello.
    The Security plugin should not affect the submission of webforms. But we still need to check. Could you tell me the URL of the webform? We would like to test it.
    If you prefer we can continue our conversation in our private ticket system: https://cleantalk.org/my/support/open.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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