• Resolved robbie1304

    (@robbie1304)


    Forminator forms stopped showing up on my site, and I can’t figure out why. I tried updating to all the latest versions (both WordPress and Forminator). I tried turning cashing off. None of this seems to work.

    Could you help me in finding the issue?

    I have incorporated forminator-forms on the home page, contact page, corporate page & sponsor page.

    Thanks in advance!
    Cheers, Rob

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @robbie1304

    Hope you are doing well today.

    I have reviewed your site source code and I can see the forminator codes are present, but they have not loaded fully, which appears to be related to a Javascript conflict.

    This could be caused by a conflict with other plugins or theme files, but can you please try changing the load method in form editor -> behavior to see how it works?

    View post on imgur.com

    If that wasn’t helpful, you need to run a full conflict test (its better to run on a staging site or create a full backup before doing that).
    https://wpmudev.com/docs/getting-started/getting-support/#conflict-test

    Kind Regards
    Amin

    Thread Starter robbie1304

    (@robbie1304)

    Hi Amin

    Turning AJAX loading off, did indeed solve the issue. Thanks for helping out!
    Is there anything I could do to prevent this conflict?

    Cheers
    Rob

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hi @robbie1304

    Glad that fixed the issue.

    The best solution is to change the render method for your form. If this issue happens again, some optimization plugins can cause similar problems. Sometimes, excluding Forminator files from their optimization features can resolve the issue.

    Best Regards
    Amin

    Hi @robbie1304

    We haven’t heard from you in a while, I’ll go and mark this thread as resolved. If you have any additional questions or require further help, please let us know!

    Kind Regards,
    Kris

Viewing 4 replies - 1 through 4 (of 4 total)

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