• Resolved bgrrota

    (@bgrrota)


    Hi,

    I am using Forminator on my site and some YITH plugins and Forminator is causing issues for their plugins when you save changes it returns a blank page.

    Their support team investigated this issue and they fixed it by deactivating the Forminator plugin I just wanted to let you know so you can fix it maybe in the meantime as I have forms that i have created using Forminator and i need it to be activated!

    Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @bgrrota,

    Hope this message finds you well.

    We didn’t receive any report about Yith and Forminator conflict. Would you let us know which Yith plugins are you having issues with, so we can try to reproduce the issue on our end?

    Best regards,
    Laura

    Thread Starter bgrrota

    (@bgrrota)

    Hi Laura,

    Sure, we are using YITH Store Locator.

    Thanks

    Hi @bgrrota

    As this is 3rd party paid plugin I’m afriad we will be not able to test it and replicate this issue.

    Please email us at: [email protected]
    Subject: ATTN: WPMU DEV support – wp.org

    Please send:
    – Link back to this thread for reference (https://ww.wp.xz.cn/support/topic/forminator-is-causing-issues-with-some-yith-plugins/)
    so that we could review this case more for you

    Kind Regards,
    Kris

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @bgrrota

    I hope you are doing well.

    We haven’t heard from you in a while, I’ll go and mark this thread as resolved. If you have any additional questions or require further help, please let us know!

    Best Regards
    Patrick Freitas

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @bgrrota ,

    Please try the following code snippet as mu-plugin:

    
    <?php
    add_filter( 'option_active_plugins', 'wpmudev_disable_plugin_conflict_formi' );
    function wpmudev_disable_plugin_conflict_formi( $plugins ){
        if ( is_admin() ) {
            if ( isset( $_POST['page'] ) && ! empty( $_POST['page'] ) ) {
                if ( $_POST['page'] == 'yith_sl_panel' ) {
                    $key = array_search( 'forminator/forminator.php' , $plugins );
                    if ( false !== $key ) unset( $plugins[$key] );
                    $plugins = array_values($plugins);
                }
            }
        }
        return $plugins;
    }

    See how to create and use mu-plugins https://premium.wpmudev.org/docs/getting-started/download-wpmu-dev-plugins-themes/#installing-mu-plugins
    Make sure to take a backup before making any changes to your site.

    kind regards,
    Kasia

    Thread Starter bgrrota

    (@bgrrota)

    Hello Kasia,

    I’ve tried it but the issue still persists, I’ve also added logs inside the function to see if it runs everything works but the issue still persists!

    Thanks,
    B

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @bgrrota,

    I can confirm the code snippet does work fine when tested in my system ie with the mentoined YITH plugin.

    Do you have more than one YITH plugin? Most probably the issue might be due to more number of conflicts from different plugins.

    Could you please run a quick test in a staging site and see whether you get the same error if you temporarily disable all the plugins except Forminator and the mentioned YITH plugin?

    Are you still running the version 2.29.0 or have upgraded the YITH plugin?

    Looking forward to your response.

    Kind Regards,

    Nithin

    Thread Starter bgrrota

    (@bgrrota)

    Hi Nithin,

    No I have upgraded to version 2.30.0 but the issue happens only when I activate the Forminator plugin I have contacted the YITH support they investigated my site with credentials that I gave them and they found out that the issue is being caused by Forminator.

    Can you email me the mu-plugin file that you are using?

    Thanks,
    B

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @bgrrota,

    I have sent an email regarding this, please do check and follow up in there.

    Regards,

    Nithin

Viewing 9 replies - 1 through 9 (of 9 total)

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