• Resolved nesmo

    (@nesmo)


    Hi,

    I’ve created a form with Forminator, with some conditional logic. The shortcode is embedded in a page, and the form loads with a delay (it is not AJAX loaded). Once the form is submitted, it takes quite some time to send/save the data and redirect to the end page. Is this a common issue and is there a way to speed it up?

    Thanks a lot!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @nesmo,

    I hope you’re doing well!

    On your site, it took 5 seconds to submit a form. A lot of factors depend on the submission time, like if there are any conflicts with another plugin and on your server and response time.

    If the Forminator form is set to send an email after submission, please try an SMTP plugin that will relly on the SMTP server to send a notification instead of PHP Mailer that could increase for a bit the submission time.

    If it is related to a conflict with another plugin , please install the Query Monitor plugin and see if there will be any errors during submissions:
    https://ww.wp.xz.cn/plugins/query-monitor/

    Kind regards,
    Nastia

    Thread Starter nesmo

    (@nesmo)

    Dear Nastia,

    thanks a lot for the tips. I’ll take a look into it.

    Best wishes

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Forminator loading and rendering slow’ is closed to new replies.