• Resolved batdad74

    (@batdad74)


    I have 2 forms one is the contact us form and another is located on a password protected page. I have an exported version if you need to review it.

    Neither of the forms will e-mail once they are filled out.
    I have it set to load using AJAX and not to cache per instructions on a different request.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @batdad74,

    Sorry to know that you are experiencing an issue.

    Can you please confirm if the general WordPress email (like the one for password reset) is sent without any issues?

    Could you please install the following Email Log plugin and check if the error is reported with Forminator notification emails?

    https://ww.wp.xz.cn/plugins/email-log/

    I have an exported version if you need to review it.

    Please provide the export of the form using pastebin.com or Google Drive so that we can take a closer look at the issue.

    We look forward to hearing back from you.

    Kind Regards,
    Nebu John

    Thread Starter batdad74

    (@batdad74)

    HI Nebu,

    Thank you for your response. The email log says the e-mail sent. Here is the link to the pastebin.

    https://pastebin.com/g11Swbfj

    Thread Starter batdad74

    (@batdad74)

    I fixed it, Thank you for your assistance. There was an issue with the send e-mail address.

Viewing 3 replies - 1 through 3 (of 3 total)

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