Forms

  • Resolved aaragon38

    (@aaragon38)


    4 years, 7 months ago

    Hi,

    I contact with you because I have installed simple membership plugin because I want to restrcit content to one of my web pages called afroteca.

    I click on Afroteca and the following message appears:
    Debes acceder para ver éste contenido. Por favor Acceder. ¿Aún no eres miembro? Únete a nosotros.
    Now when I click on Acceder (login in) or Unete a nosotros (Join Us) there is no form created. How I have to create the forms? and which tool I have to use to create them?

    Hope you can help me?

    Thanks and regards,
    Ana

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    4 years, 7 months ago

    Hi Ana, are you trying to view the protected content while logged in as an administrator? If that is the case, please read the following documentation.

    https://simple-membership-plugin.com/giving-wordpress-admin-user-access-protected-content/

    Let me know if the above instructions helps you.

    Thank you.

    • This reply was modified 4 years, 7 months ago by mbrsolution.
    Thread Starter aaragon38

    (@aaragon38)

    4 years, 7 months ago

    Hi,

    I did what you indicated me but my question was diferent..when you click in https://afroteca.com/ there is a bottom on the top right called Afroteca, you click in Afroteca and the content is restricted but when you click in bottom Acceder o Unete a nosotros, there is no form created to log in…

    How can I create these forms? I suppose that I have to edit the page register and join us and create the forms but I don´t know if I have to use an specific tool!…

    Can you please help me with this?

    Thanks and regards,
    Ana

    Thread Starter aaragon38

    (@aaragon38)

    4 years, 7 months ago

    Sorry, I have uninstalled the plugin and installed it again and now the pages log in, join us..none of them appear in pages…

    Plugin Support mbrsolution

    (@mbrsolution)

    4 years, 7 months ago

    Hi,

    Sorry, I have uninstalled the plugin and installed it again and now the pages log in, join us..none of them appear in pages…

    Please check the following documentation.

    https://simple-membership-plugin.com/recreating-required-pages-simple-membership-plugin/

    The following documentation can help you understand the basic setup and configuration of SMP.

    https://simple-membership-plugin.com/simple-membership-plugin-basic-setup-documentation/

    And the following documentation gives you an overview of the registration process.

    https://simple-membership-plugin.com/membership-registration-process-overview/

    Let me know if the information above helps you in any way.

    Thank you.

    Thread Starter aaragon38

    (@aaragon38)

    4 years, 7 months ago

    Thanks!! I have done all the steps until when I click in join us the following message appears:
    Join Us
    This page and the content has been automatically generated for you to give you a basic idea of how a «Join Us» page should look like. You can customize this page however you like it by editing this page from your WordPress page editor.

    If you end up changing the URL of this page then make sure to update the URL value in the settings menu of the plugin.

    Do I have to use a special editor to create the fields for Join page? How can I do it?
    And how do I link the register information to the user accout?

    Thanks!
    Ana

    Thread Starter aaragon38

    (@aaragon38)

    4 years, 7 months ago

    I only need to create a free membership!

    Thanks,
    Ana

    Thread Starter aaragon38

    (@aaragon38)

    4 years, 7 months ago

    Hi, finally, I have achieved it!!

    I have done a register of new member, but I don´t receive any e-mail to activate the account..

    Please, can you help me?

    Thanks and regards,
    Ana

    Plugin Support mbrsolution

    (@mbrsolution)

    4 years, 7 months ago

    Hi,

    but I don´t receive any e-mail to activate the account..

    Please check the following troubleshooting steps.

    https://simple-membership-plugin.com/forums/topic/email-sending-issue-on-your-site/

    Let me know if the information above helps you.

    Thank you.

    Thread Starter aaragon38

    (@aaragon38)

    4 years, 7 months ago

    Hi,

    thanks a lot!
    now it works! I installed the plugin easy smtp you recommended me.

    Previously I register some users and e-mail addresses but they didn´t received a-mail, now when I try to register again with these users it says e-mail or user already exists..but I didn´t validate the accounts. How can I do to erase these accounts??

    Hope you can help me!

    BR,
    Ana

    Plugin Support mbrsolution

    (@mbrsolution)

    4 years, 7 months ago

    Hi,

    Previously I register some users and e-mail addresses but they didn´t received a-mail, now when I try to register again with these users it says e-mail or user already exists..but I didn´t validate the accounts. How can I do to erase these accounts??

    If you want to erase the accounts, make sure they are also deleted from WP Users.

    Kind regards.

    Thread Starter aaragon38

    (@aaragon38)

    4 years, 7 months ago

    Hi,

    I have deleted user accounts in wordpress but when I enter the user name to register it says user name already exists..

    I have even deleted the cookies..

    What can I do? can you help me?

    Thanks and regards,
    Ana

    Plugin Support mbrsolution

    (@mbrsolution)

    4 years, 7 months ago

    Hi, can you check to make sure the username cannot be found anywhere in your site.

    Thank you.

    Thread Starter aaragon38

    (@aaragon38)

    4 years, 7 months ago

    Hi,

    now I have deleted all the users and the message doesn´t appear.

    Thanks!

    Plugin Support mbrsolution

    (@mbrsolution)

    4 years, 7 months ago

    Hi, that is good news 🙂 Is your issue resolved?

    Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)

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