Forms added as shortcodes disappeared from all website!

  • Resolved tomaszk88

    (@tomaszk88)


    3 years, 1 month ago

    Hi, forms added as shortcode disappeared from website. These forms added via Hustle as popups are loading correctly. Please help. I downgraded Forminator plugin and Bridge template and issue is still occuring.

    • This topic was modified 3 years, 1 month ago by tomaszk88.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    3 years, 1 month ago

    Hi @tomaszk88,

    Sorry to know that you are experiencing this issue.

    Could you please try performing a conflict test to see if any plugins or themes are causing a conflict? I hope the following flowchart comes in handy: https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    Since this is a live website with traffic, please perform the test using a staging website. A staging website is a copy of your live website in a new directory on the same server using a separate database. A staging website will help to perform the test without affecting the live traffic.

    Please let us know the results so that we could help you further.

    Kind Regards,
    Nebu John

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    3 years, 1 month ago

    Hello @tomaszk88 ,

    We haven’t heard from you for some time now, so it looks like you don’t require our further assistance.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

    Thread Starter tomaszk88

    (@tomaszk88)

    2 years, 11 months ago

    Hi Kasia,

    I identified issue by myself and it wasn’t loading due to AJAX form loading option switched on. When I switched it off all forms are visible on page and working correctly.

    Later I found some topics that issue appearing when Yoast SEO is installed.

Viewing 3 replies - 1 through 3 (of 3 total)

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