forms entry go to spam

  • Resolved laclefdessports

    (@laclefdessports)


    1 year, 1 month ago

    Hello, i have a problem with forminator

    I don’t receive any form entry in my principal mail box, everything go to spam.

    i have the same probleme with my two domaine.

    how can i fix it?

    thank you for your reply

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    1 year, 1 month ago

    Hello @laclefdessports

    I hope you are doing well today.

    Such issues are usually related to your hosting email services because Forminator is using the default WordPress email functionality to send the email notifications.

    In some cases, the issue is related to email content or subject. To find more information its better to contact your provider or use a custom SMTP mailer server. Using a plugin like WP Mail SMTP or Branda can help you set up email.
    https://wpmudev.com/docs/wpmu-dev-plugins/branda/#smtp

    Best Regards,
    Amin

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    1 year ago

    Hello @laclefdessports

    We haven’t heard from you in some time, so I will mark this thread as resolved. If you have any more questions or need further assistance, please let us know!

    Kind Regards,
    Amin

Viewing 2 replies - 1 through 2 (of 2 total)

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