forms hang

  • Resolved talhatabish

    (@talhatabish)


    7 years, 2 months ago

    hi, we are using this plugin its really awesome but the problem is some time when we click send button some time form hang and its stop sending messages this is very serious issue for us we are losing many clients please i was taught its because of google captcha so i just removed but can you look into this what is the issue why this is happening.

    The page I need help with: [log in to see the link]

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  • thethemefoundry

    (@thethemefoundry)

    7 years, 2 months ago

    Hey there, @talhatabish 👋

    Oh no, that’s odd. We’ve just tried to send a test submission using your form and it worked flawlessly on our end. Does this only happen with reCaptcha enabled?

    Would you mind deactivating all your plugins and see if it helps? If that’s successful, start activating all plugins again one after another and keep an eye on which one tends to break it.

    Let us know your discoveries! 🙂

Viewing 1 replies (of 1 total)

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