Forms has experienced issues…

  • Resolved madscientist24

    (@madscientist24)


    9 months, 4 weeks ago

    Having issues, Lists are missing. I have disconnected and reconnected the account. Please help.

    [2025-08-03T22:02:20.088250+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-05T14:21:27.117010+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-06T17:43:32.787283+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-07T19:07:16.562024+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-08T21:44:39.884976+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-08T22:51:05.223389+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-10T02:08:13.295491+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-11T03:07:18.336362+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-11T15:05:36.563362+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-11T15:13:48.721698+00:00] Error: .INFO: Invalid state or auth code! [] []
    [2025-08-11T15:14:43.449512+00:00] Refresh Token:.INFO: Old Refresh Token: *** [] []
    [2025-08-11T15:14:43.450654+00:00] Access Token:.INFO: Old Access Token: *** [] []
    [2025-08-11T15:14:43.453796+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2025-08-11T15:14:43.454027+00:00] Refresh Token:.INFO: New Refresh Token: BfZ5Ey9f* [] [] [2025-08-11T15:14:43.454260+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2025-08-11T15:14:43.454448+00:00] Expires in:.INFO: Expiry: 86400 [] []

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    9 months, 4 weeks ago

    Hi @madscientist24

    Since the logs indicate that you successfully reconnected, are the lists and whatnot showing up again?

    I submitted to the form, and if things are working right now, you should have a new “Constant Contact Forum Support” list entry.

    Thread Starter madscientist24

    (@madscientist24)

    9 months, 4 weeks ago

    Once I cleared cache, the lists showed up again after reconnecting. Thank you.

    I have a different issue if I may. On my website, under the sign up form appears the line “By submitting this form, you are consenting to receive marketing emails from: . You can revoke your consent….” The ‘from’ is missing. Where can I input that value?

    Thank you.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    9 months, 4 weeks ago

    That part should be coming from your account information and most specifically the “Organization name” field.

    Thread Starter madscientist24

    (@madscientist24)

    9 months, 3 weeks ago

    Checked that our organization name is present, still not showing up on our page.

    Thanks.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    9 months, 3 weeks ago

    Was it just recently filled in? Possible there’s caching going on on the WP side where it wasn’t quite yet filled in.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    9 months, 1 week ago

    Did this ever get updated @madscientist24 ?

    Thread Starter madscientist24

    (@madscientist24)

    9 months, 1 week ago

    No, have never solved the problem. Will try contacting Constant Contact directly. Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Forms has experienced issues…’ is closed to new replies.