Forms not going to sender

  • Resolved nanny7

    (@nanny7)


    2 years, 8 months ago

    Hi the emails are bouncing back: 550 Rejected by header based Anti-Spoofing policy
    This has been happening for a while but never used to be a problem. The form is from WP forms because the email address is using an ACF email field. The email for the admin is not this email address. I could create a dummy website email if required and have it redirected if that makes it work. Otherwise how to fix please as the form submissions are legitimate and important.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • M Haseeb

    (@haseeb0001)

    2 years, 7 months ago

    Hi @nanny7

    I hope you are doing well.

    This error can occur due to one of the following reasons:

    1. You may not have correctly white-listed the relevant IPs.
    2. There might be an issue with your DKIM/SPF setup and configuration.

    To address this problem, I recommend contacting your hosting support for assistance and resolution. They should be able to provide guidance on the specific issue and help you resolve it.

    Thanks and regards,
    Support Team – WPExperts  

    furqanfazal

    (@furqanfazal)

    2 years, 6 months ago

    Hi @nanny7,

    We haven’t received any updates from you, so we will consider this thread resolved. If you require further assistance, please feel free to start a new thread with us.

    Thanks and Regards,
    Support Team-WP Experts.

Viewing 2 replies - 1 through 2 (of 2 total)

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