Forms Not Submitting

  • Resolved ambermusso

    (@ambermusso)


    6 years, 7 months ago

    Hello. I’m having an issue with my forms submitting. The first time someone hits the submit button, the page will just reload, without submitting. If you hit submit again after that then the form with go through. I’m using version Version 1.13.21. Thank you!

    • This topic was modified 6 years, 7 months ago by ambermusso.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    6 years, 7 months ago

    Hi,

    We are sorry for the late reply.

    Please deactivate all of your plugins except Contact Form by WD. If this solves the problem, reactivate each plugin one by one, until you spot the problematic plugin. If found, contact that plugin’s developers for help, or use a different plugin.
    Switch your theme (temporarily) to a default WP theme such as Twenty Fifteen to see if your theme is causing an issue. If so, contact the theme’s developers for help, or use a different theme.
    Then, clear all cache (server cache, caching plugin, and browser cache).

    Thank you!

    Have a nice day!

    Thread Starter ambermusso

    (@ambermusso)

    6 years, 6 months ago

    Thank you very much! It looks like my cache plugin is the culprit.

Viewing 2 replies - 1 through 2 (of 2 total)

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