Hi @sharatnair ,
Thanks for reaching out to us.
In my development environment, MetForm is working fine. The issue you are having can happen due to caches or third-party theme/plugin conflict. Will you please check by clearing the caches completely from your site and browser? You can run a conflict test on your site to determine what actually causes the issue.
- To do so, first of all, switch your theme to a default theme like 2020 or Hello Elementor and check if the issue still persists. If that solves your issue, that means the issue is related to the theme you are using.
- If switching to the default theme also doesn’t help, then please check if there are any conflicts between the installed plugins. To troubleshoot the issue, please deactivate other plugins except for Elementor and MetForm to check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue. In this way, you will be able to detect which one causes the problem.
- Also, change the permalink and then check whether the plugin is working or not. Watch this video to see how to change permalinks.
Let me know your findings after performing the conflict test. If the issue persists even after that, I will take a closer look at this issue and help you to find a solution as soon as possible.
Best Regards,
Reju
Hello @sharatnair,
I hope you’re doing fine.
We haven’t received any update from you till the last response and assuming that the issue is resolved now. For that reason, I’m marking this thread as resolved. If you need further assistance, never hesitate to create a new thread. We are always here to assist you.
Best Regards,
Moin
