• Resolved ilieviorelsorin

    (@ilieviorelsorin)


    Our client wants to get notified when there is an answer on their forum post and they want to have the possibility to pin a thread so that they are notified whenever someone writes something in this thread.

    Somehow I am not getting emails in my tests. I can’t find the email settings for this type of messages as well.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support nigel01

    (@nigel01)

    Do you have any email logs associated with your WordPress site? This way you can see if the emails are being generated and not being received or if they’re not being generated at all.

    If you don’t have any email logging plugins installed, try FLUENT SMTP or MAILGUN.

    Then you can check the logs to see what emails are being generated by the forum.

    You should also check your admin email options under FORUM->ADMINS to make sure your admins receive notifications of new post.

    If you want your end users to be able to subscribe to notifications then you’ll need our premium version but if it’s just admins then check the items I mentioned above.

    Thanks.

    Thread Starter ilieviorelsorin

    (@ilieviorelsorin)

    the subscriptions plugin was not installed. it looks like those are the emails that the client was expecting.

    Plugin Support nigel01

    (@nigel01)

    Hi:

    Ok. For support on premium extensions you’ll need to use our site directly. ww.wp.xz.cn rules specifically restricts support for premium functions in this forum.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

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