Free version did not work with correct setup, plugin is mostly Pro features

  • Anonymous User

    (@anonymized-264603)


    10 years ago

    Free version did not work for me. My links are exactly as they should be, but nothing happens at all. The plugin screen is 80% grayed-out Pro features. The site I tried it on has up-to-date WP, theme, and plugins, no special customization.

Viewing 2 replies - 1 through 2 (of 2 total)
  • support-huge-it

    (@support-huge-it)

    9 years, 12 months ago

    Hi
    Please may I take a look at your links?

    Maybe you try to add Vimeo link? which is not free.

    If I take a look at your link, I will say what was the problem for the lightbox not work.
    Also there may be some issue with the theme or other component, because if the links are correct then Lightbox has no other way than to WORK

    You may also send e your links private on [email protected]

    Thread Starter Anonymous User

    (@anonymized-264603)

    9 years, 12 months ago

    Thank you, but that was 3 weeks ago and those test pages are long gone. I’m sorry we didn’t get to troubleshoot it. Best of luck with the plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

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