Free version incredibly basic, and unusable for real use

  • QF0

    (@qf0wp)


    1 year, 1 month ago

    Probably Ok if you pay for it, but the free version doesn’t look remotely professional. I’ve just spent an hour of my life installing it and trying it out. Everything that could possibly make it look better is disabled unless you buy the Pro version. I can’t even change the 20-pt font used in the FAQ titles.

    I dumped it, and wrote the FAQ entries in plain HTML, using the Bootstrap classes, in 20 minutes. This gives a nice-looking configurable accordion. Ok, not everyone will have Bootstrap installed or be willing to write HTML, but my point is that this really isn’t Rocket Science, and the authors should make the free version more usable. No-one’s going to pay for the Pro version unless the free version looks like it might be good.

Viewing 1 replies (of 1 total)
  • Plugin Support Pulak Ahmed

    (@pulak00)

    1 year, 1 month ago

    Hi @qf0wp,

    Thank you for taking the time to provide feedback on our plugin. We appreciate hearing from our users, as it helps us understand their needs and improve our offerings. However, we’re sorry to hear that you were dissatisfied with the lack of a specific feature in the free version of our plugin.

    While we make every effort to communicate the limitations of the free version upfront, we apologize if this was not clear to you. We are continuously working on improving the transparency and clarity of our product descriptions to ensure that users have a clear understanding of what they can expect from the free version.

    In the meantime, if you’re still interested in using the plugin and have specific customization requests, please feel free to reach out to our support team. We’ll do our best to assist you and provide a custom solution that fits your needs.

    Thanks again for your feedback—it helps us improve.

Viewing 1 replies (of 1 total)

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