Hi,
we have fixed this issue in version 11.3. Please update to latest version.
Hi @nmedia, Thank you. Now back-end message text box is working but it’s not working on frontend customer side. Also on my account page Message menu (my-account/wooconvo-messages/) has 404 error. Please let me know if i miss anything in setting.
Please go to settings > Permalink and save it once without any changes it will refresh the permalinks and you should be able to see on frontend.
Hi @nmedia, I tried saving the permalink. my-account/wooconvo-messages/ is working now but the message box is disabled so I cannot type anything on the frontend side. Currently, my project is in localhost.
Can you please send me screenshot?
Hi, Here is video URL: https://nimb.ws/OkQo7D
Thank you.
well, try to turn into single line from
Show textarea to reply message >> disable it.
Hi @nmedia, I disabled it but still it’s not working. Please see setting the screenshot.
https://nimb.ws/bfTZrD
Hi @nmedia, I appreciate your support. Now it’s working that’s css issue text was not showing. I have one query. If the customer sends a message, will it email the admin?
Thanks for updating π
Yes, but it is not a free feature π
@nmedia Thank you so much π