Free version – where is support?

First, I don’t see where to select the number of ‘stars,’ but this gets a zero for support, at least on the ww.wp.xz.cn support forum.

I’ve been using WordPress for years and at first glance, this theme looked perfect for what my client wanted. However, I spent nearly four hours trying to figure out WHY the last image in the homepage slider doesn’t work (Slider images are based on Posts with a specific Category aligned to the slider and the image the post’s Featured Image).

I would never pay $50 for theme where the developer offers a “lite” or free edition, yet blatantly ignores those using that version, demanding someone pay for the “pro” version to get support.