Frequently breaks

  • morgler

    (@morgler)


    1 year, 1 month ago

    It works sometimes, but then often breaks. Right now I cannot even delete and reconnect the account due to a bug in the plugin (which was the fix in the past). No support. Cannot recommend.

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  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    1 year, 1 month ago

    @morgler Hi mate,

    We would like to clarify that we offer active support for this plugin and release continuous updates.

    We have not found any support requests associated with your nickname or an email address matching your name. If you are experiencing any issues, please note that this forum is not the official support channel. You can reach our support team directly here: https://ww.wp.xz.cn/support/plugin/wp-tiktok-feed/

    Regarding occasional disconnections, please be aware that TikTok’s API sets a token expiration time. When the token expires, it is necessary to renew the credentials by simply deleting and reconnecting the account. Unfortunately, this expiration process is managed by TikTok and is beyond our control.

    If you reconsider your rating, it would help us greatly, as negative reviews affect both the plugin’s visibility and its long-term sustainability.

    Best regards, Quadlayers Support Team.

Viewing 1 replies (of 1 total)

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