From address gets replaced with “wordpress@…”

  • Resolved r083r7

    (@r083r7)


    2 years, 8 months ago

    When a user fills out the Formidable form (plugin) on my site it asks for their email. Then Formidable put their email address in the FROM and REPLY-TO fields. But when I get the email it will sometimes say From “wordpress@[our domain name].com

    It replaces their email address with the wordpress@ email. Strange, any idea what’s going on? I checked the SMTP logs and it shows that it was sent that way. Why would SMTP change the FROM address?

    But here’s the weird part. If I test the form and enter a @gmail.com address it works fine. If I enter a @yahoo.com address that’s when it gets replaced with this wordpress@ email.

    Any idea how to fix this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    2 years, 8 months ago

    Hi @r083r7

    I hope you are doing well.

    Please share screenshots of the Post SMTP Settings > Account and Message tab so I can look into it and get back to you with a solution.

    Thanks and regards,
    Support Team – WPExperts  

    furqanfazal

    (@furqanfazal)

    2 years, 7 months ago

    Hi @r083r7,

    We haven’t received any updates from you, so we will consider this thread resolved. If you require further assistance, please feel free to start a new thread with us.

    Thanks and Regards,
    Support Team-WP Experts.

Viewing 2 replies - 1 through 2 (of 2 total)

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