the ‘from’ address of your form should not be the same as the submitter of the form. The ‘from’ should appear to come from your wordpress installation.
Setup your form so that one of the required elements is the submitters email address. include the [from-email] shortcode in the body of your message, and bingo. You will have the address of the submitter.
Just remember, the submitter isnt sending the form … your wordpress installation is.
Thank you dnsplus. I have managed to do as you have suggested so that I obtain the email address of my enquirer. I guess I was hoping to be able to hit reply like a normal email and have it reply to the enquirer. i guess that’s not an option. π
i guess thatβs not an option.
Yes it is π
In Mail >> Additional Headers add Reply-To: [your-email] assuming that [your-email is the email form-tag
-
This reply was modified 9 years, 7 months ago by
barnez.
Yep, that’s how you can do it (with a custom header)
That’s odd. I have ‘Reply-To: [your-email]’ entered in the additonal headers section. It doesn’t allow me to reply directly to my enquirer. Am I missing something.
Does [your-email] correspond to the form-tag used in the form? e.g.
<p>Your email:
[email* your-email]</p>
Hi Barnez,
Yes it does. @pidengmor
Please excuse the delay. I’ve been working all weekend.
@rocnuts
Can you post screenshots of your form and mail configuration in the CF7 amin section?
@rocnuts
Your mail configuration looks absolutely fine. I would try some troublshooting steps to isolate the issue/conflict:
a) Switch to a stock WordPress theme temporarily such as Twenty-Sixteen, and then send a mail through the contact form. Can you reply?
b) Disable all other plugins except CF7, and then send a mail through the contact form
c) Use a different mail client to open and reply to the message (e.g. Mozilla Thunderbird)
