From email incorrect

  • Resolved buddiesp

    (@buddiesp)


    4 years, 3 months ago

    hi there. I have add this all working fine before. Today, I tried a multiple admin plugin so that the forms I am sending would be sent to my email address and my clients email address. After trying this plugin, I noticed that ‘from address’ as setup in postman smtp was being ignored. I have tried checking the box to prevent plugin and themes from changing but still emails are sending from the incorrect from address.

    Trying to fix this, I removed the multiple admin plugin and reverted back to my one admin address but still, the wrong email is showing in ‘from’

    I then changed my admin email address to an entirely new address and still, the old admin address is showing in ‘from’.

    I have a feeling some site files were changed with the multi admin plugin and am hoping I can get some assistance as to what I need to change to revert back to prior settings.

    Much appreciated

Viewing 2 replies - 1 through 2 (of 2 total)
  • A.Tariq

    (@arsalantariq)

    4 years, 2 months ago

    Hi @buddiesp

    Hope you are doing good.

    Did you try to clear your website cache?

    You have to talk to multi-admin plugin support about this issue; in the meantime, I will share this issue with my team; they will test it with the Multiple Admin plugin, and if we find any conflict or issues with our plugin, we will fix it and release our updated version soon.

    Thanks

    Plugin Support M Haseeb

    (@haseeb0001)

    3 years, 11 months ago

    @buddiesp

    We haven’t heard from you so we’re going to mark this thread as resolved. Feel free to open a new one if you need it.

Viewing 2 replies - 1 through 2 (of 2 total)

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