From Mai section issue

  • athomas

    (@athomas14)


    8 years, 3 months ago

    Hi
    I need to send From user mail id which is dynamic eg From: [your-name] [your-email]

    The dynamic field not accepting as it shows error with ‘Invalid mailbox syntax is used.’ which is not correct. Only constant mail id with domain name is accepted. Let me know how to know the from mail. When a potential client requests more info, the email that is sent to us has [email protected] in the from box. It hasn’t always been like that, just since your last revision. We need to know where it comes from

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  • barnez

    (@pidengmor)

    8 years, 3 months ago

    1. Make sure that the Name and the Email fields in the FORM are required(*) e.g. [text* your-name] [email* your-email].
    2. Change the From field in MAIL to: [your-name] <[email protected]>. Including the site domain’s name here is important as the form is being sent from that domain, not the sender’s email provider directly.
    3. In MAIL >> Additional Headers, insert: Reply-To: [your-email] so you can reply directly to the sender by hitting “Reply” in your mail client.
    4. Optionally, add From: [your-name] <[your-email]> to the Message Body in MAIL so you can see the details of the sender.

Viewing 1 replies (of 1 total)

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