Front end login issue

  • Resolved ljkeashly

    (@ljkeashly)


    6 years ago

    Hi,
    I have the option that you have to check the checkbox that you are a human when you login. I have a frontend login form, but it doesn’t show the checkbox so users can’t login to the frontend, they get the message that they have to check the checkbox first.

    How can I get the checkbox to display on my frontend login form? I am using Ultimate Member’s login function.

    Normally, I would just turn off the option that you need to check the box, but I can’t update Shield options. It just spins and never updates the options. I have tried turning off a bunch of plugins including Ultimate Member but I still can’t update Shield options. Is there a way that I can turn off this option in the database?

    Thank you for any help on this.

    • This topic was modified 6 years ago by ljkeashly.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Jelena

    (@jmisic)

    6 years ago

    Hi,

    My feeling is that caching is causing weird behaviour here. Could I ask you to turn off or better yet, completely disable any caching plugins or systems on your site. Then try this again?

    Regarding the Ultimate Member plugin, we have support for this, but it’s available for pro sites only. This is the list of the WP membership plugins we support:
    https://icontrolwp.freshdesk.com/support/solutions/articles/3000087070

    Are you running Shield pro on this site?

    Thanks.

Viewing 1 replies (of 1 total)

The topic ‘Front end login issue’ is closed to new replies.

  • 1 reply
  • 2 participants
  • Last reply from: Jelena
  • Last activity: 6 years ago
  • Status: resolved