Frontend Features doesn’t display any content

  • Resolved sakisan75

    (@sakisan75)


    2 years, 6 months ago

    Hello, I’m using the free plugin on a blog I share with my students and the Frontend Features screen doesn’t display any options on the back-office. I deactivate all others plugins, test with a basic theme (twenty twenty-two by wordpress) and I still don’t have anything displayed…

    You can see a screenshot here

    Thanks for your help !

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    2 years, 6 months ago

    Hi @sakisan75

    Thanks for using PublishPress Capabilities.

    Could you please try right click > Inspect, then screenshot on Console tab?

    Thread Starter sakisan75

    (@sakisan75)

    2 years, 6 months ago

    Hello Riza, here 2 screenshots (when I reload the page, one time I have an alert -cf second screenshot-, if I reload again it disappears…) but still nothing displaying in the settings area.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    2 years, 6 months ago

    @sakisan75 Could you inform me your website details?

    • PublishPress Capabilities version
    • PHP Version
    • WordPress Version
    Thread Starter sakisan75

    (@sakisan75)

    2 years, 6 months ago

    Hello, here the answers :

    WP 6.4.1
    PublishPress capabilities Version 2.10.2

    PHP 7.4.33

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    2 years, 6 months ago

    I’m still unable to replicate this despite having the same version and setup.

    Could you please try basic troubleshooting like temporarily disable all plugins except PublishPress Capabilities to see if the issue persists?

    Thanks,

    Thread Starter sakisan75

    (@sakisan75)

    2 years, 6 months ago

    I already made this test (see my first message). To be sure, I just did it again now (switch off all plugins but PublishPress, activate simple basic WordPress theme) and the bug is still here.

    …

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    2 years, 6 months ago

    @sakisan75 I appreciate your patience.

    Honestly, this behavior is not typical for our plugin. The situation appears to be more complex and may require further troubleshooting.

    Unfortunately, asking for login details is against the guidelines of this forum (ww.wp.xz.cn Forum Guidelines).

    Our Pro users have the advantage of accessing our private helpdesk, allowing for direct troubleshooting on their sites.

    Considering the complexity of the issue, we recommend upgrading to the Pro version so we can address and troubleshoot it directly on your site.

    If you prefer to keep using the free version, we will need the exact steps on replicating this issue on fresh WordPress installation.

    Thanks,

    Thread Starter sakisan75

    (@sakisan75)

    2 years, 4 months ago

    Hello Riza, for your information the bug is still there but working with steve Burge on another trouble, we found it comes from the French version. So we hope a general debug with an update French version 🙂

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    2 years, 4 months ago

    @sakisan75 Thanks for helping us finding this issue. Yes, we are checking this issue and will get back to you on the other thread 🙂

Viewing 9 replies - 1 through 9 (of 9 total)

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