Frontend Image display Issue

  • Resolved davidovic123

    (@davidovic123)


    8 months ago

    Hi,

    The images are not displaying on the website.
    When editing the page, the images display correctly in the blocks.
    However, once saved, and when viewing the published page, the images are not displayed.
    Please fix this issue.

    Thank you,

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author ThemezHut

    (@pubudu-malalasekara)

    7 months, 4 weeks ago

    Hi @davidovic123

    Could you please let me know your site URL to check this?

    Thank you.

    Thread Starter davidovic123

    (@davidovic123)

    7 months, 4 weeks ago

    Hi, thanks @pubudu-malalasekara for your reply,
    I tested in the local environment, and all the blocks have the same issue.
    editor view: https://app.screencast.com/5nNo1THh8WxLI
    frontend view: https://app.screencast.com/nIthC231G19rk

    Plugin Author ThemezHut

    (@pubudu-malalasekara)

    7 months, 4 weeks ago

    Thanks for sending the screenshots! That’s pretty strange — I checked on my end but couldn’t find the same issue.

    It’s a bit hard to tell what’s happening without seeing your site directly. It could be a conflict with your theme or another plugin. I’d really like to get this sorted out for you. It would be easier if I could take a look at your live site, but I’ll also try to recreate the issue on my end.

    Could you please let me know which theme you’re using?

    Thread Starter davidovic123

    (@davidovic123)

    7 months, 4 weeks ago

    Hi @pubudu-malalasekara,

    I am using Kadence theme.
    I tested with Astra and Twenty Twenty-Five, and the images display correctly.
    The problem comes from Kadence; there is certainly a conflict with this theme.

    Plugin Author ThemezHut

    (@pubudu-malalasekara)

    7 months, 3 weeks ago

    Thank you very much for pointing this out.

    Yes, it seems there is a small CSS conflict with the Kadence theme and the Magazine Companion plugin. We will fix it in the next plugin update.

    Please copy and paste the following CSS code in the Additional CSS area of the Customizer to fix that issue with the Kadence theme. ( Dashboard > Appearance > Customize > Additional CSS )

    .bnmbcs .post-thumbnail {
    	height: auto !important;
    	padding: inherit;
    }

    After pasting the code, hit the “Publish” button to save the changes.

    Please let me know if there is anything.

    Thank you.

    • This reply was modified 7 months, 3 weeks ago by ThemezHut.
    Thread Starter davidovic123

    (@davidovic123)

    7 months, 3 weeks ago

    It works!
    thank you,

Viewing 6 replies - 1 through 6 (of 6 total)

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