Frontend result send: Wrong urls_checked

  • Resolved asplash

    (@asplash)


    3 years ago

    I am getting a warning but no instructions on what it means or what I need to do. Scheduled scanning: Frontend result send: Wrong urls_checked

    Please advise.

    Regards, Jane

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    3 years ago

    Hello,

    Please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.

    1. Enter the Security by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Security by Cleantalk -> General settings tab)
    2. Check the last settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPess Dashboard.
    4. Then activate it.
    5. Proceed to the plugin’s settings. (See item 1.)

    Did it help?

    Thread Starter asplash

    (@asplash)

    3 years ago

    Hi,

    Thanks for the speedy reply this worked.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    3 years ago

    You’re welcome!

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    3 years ago

    A small addition to the answer. After complete deactivation, you will need to re-enter the Access Key. It can be found in the CleanTalk dashboard opposite the site name.

    Also, before doing a complete deactivation, try clicking the “Synchronize with Cloud” button in the plugin settings.

    Thread Starter asplash

    (@asplash)

    2 years, 11 months ago

    This has started happening again, every time I log on despite having followed your instructions. I get the message Scheduled: background_scan: Frontend result send: Wrong urls_checked

    Plugin Support amagsumov

    (@amagsumov)

    2 years, 11 months ago

    Hello @asplash

    We need some additional detail about the issue. Please contact us via our private Ticket System: https://cleantalk.org/my/support/open

Viewing 6 replies - 1 through 6 (of 6 total)

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