Frozen on Loading Screen

  • jshade77

    (@jshade77)


    7 years, 10 months ago

    Every time I try to edit my page with Elementor, it’s frozen on the loading screen. I’ve tried disabling all other plugins to no avail. Any ideas for how to resolve this?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • LogoLogics

    (@logologics)

    7 years, 10 months ago

    Hi jshade,

    PLease check these links:
    https://docs.elementor.com/article/38-requirements

    https://docs.elementor.com/category/183-troubleshooting

    Thread Starter jshade77

    (@jshade77)

    7 years, 10 months ago

    I have all of the requirements for it to work and don’t really see an answer in the troubleshooting section. Am I missing something?

    LogoLogics

    (@logologics)

    7 years, 10 months ago

    Usually this happens if memory is to low or some conflict with third party plugins.
    Have you purched all cache? Do youuse the Wordfence Firewall?

    Please read this and post more info:
    https://ww.wp.xz.cn/support/topic/please-read-before-you-post-an-issue/

    Thread Starter jshade77

    (@jshade77)

    7 years, 10 months ago

    Yes, that’s my theme, but I don’t want to change it. I used Elementor successfully before the last round of updates…It’s not the memory or the WP-Paginate bc I have enough memory and I’ve tried disabling all plugins and clearing the cache. The theme developer actually suggested I post here because they’ve gotten the theme to work with the latest Elementor version, so I’m just trying to figure out what’s going on.

    LogoLogics

    (@logologics)

    7 years, 10 months ago

    I understand you do not want to change themes, but temporarelly switching to a default theme or OceanWP will help troubleshoot and fnd the cullprit.

    If the issue goes away after switching theme, you know its theme related.
    If not, you know you need to troubleshoot more..

    thiagosb3

    (@thiagosb3)

    7 years, 10 months ago

    Boa tarde

    o que muitos estão tendo o mesmo problema que eu, os procedimentos pedidos para tentar resolver o problema foram colocados em prática mais ainda não consegui resolver o problema não consigo publicar alguma coisa com o elementor pois da erro.

    • This reply was modified 7 years, 10 months ago by thiagosb3.
Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Frozen on Loading Screen’ is closed to new replies.