• A big thank you to Tobias for helping to get my issue resolved and turned out it was something simple to fix on my end.

    Thank you!!

    • This topic was modified 5 years, 9 months ago by Brian Eaton.
    • This topic was modified 5 years, 9 months ago by Brian Eaton.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Tobias Bäthge

    (@tobiasbg)

    Hi @beaton2020,

    I’m really sorry that you had such a bad start with TablePress, and I assure you that I’ll do my best to help!

    Unfortunately, when checking your user profile here, I don’t see any posts or threads to the forums. Can you maybe post a link to your request?
    I’m sure that we’ll be able to sort this out quickly, so that you can fully use TablePress!

    Best wishes,
    Tobias

    Thread Starter Brian Eaton

    (@beaton2020)

    I got this response:

    Hello there,

    Thanks for contacting us! This is an automated email informing you that we have received your request.

    If you are looking for support on one of our premium WordPress plugins (MemberPress, Affiliate Royale or Pretty Links), use the proper support form found on its website.

    Please do not reply directly to this email.

    If you’re a paying customer be sure to review our thorough documentation for your product:
    MemberPress Documentation
    Pretty Links Documentation
    Affiliate Royale Documentation

    Thread Starter Brian Eaton

    (@beaton2020)

    The page I am working with is for my company and is set to private right now. I am trying to work with TablePress and it worked fine before but now when I go in I cannot edit my table. I can preview it but I cannot make any changes to the table like I could before.

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    Hi @beaton2020,

    thanks for your quick reply.

    Now, I’m not sure where you emailed your request to, but it was definitely not to me (the developer of TablePress). It looks like you contacted the developers of MemberPress (a different plugin), and they obviously can’t help here.

    If possible, I’d like to take a direct look at this on your site. Could you therefore please get in touch via email (the address is on https://tablepress.org/impressum/ )? That way, I can investigate this directly. Thanks!

    Regards,
    Tobias

Viewing 4 replies - 1 through 4 (of 4 total)

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