• Resolved Aaine

    (@aaine)


    Hi – have installed the plug in as a full width opt in bar but finding it’s cutting off on mobile/ipad in portrait. It fits ok in landscape but in portrait it cuts off enough to be a problem.
    URL is http://glowdoula.com.au

    Would appreciate a solution because other than this, this plug in does exactly what I need it to and I really don’t want to ditch it! Thanks. 🙂

    https://ww.wp.xz.cn/plugins/optin-forms/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi Aaine,

    I see you have a fixed width on your optin form of 1000px. Can you please change the width in the settings? In the Style Your Form section, change the Form width option to 100%.

    Let me know if this fixed your issue.

    Hi, im having an issue, i see the 100% and i have that checked but its not working on mobile
    http://gumbiesgoodies.com

    i would like it to be responsive

    is there anything else i can do ?

    Hi Holly,

    actually, the form is acting responsive, but the div it is placed in is not configured correctly in your theme’s CSS. It has nothing to do with Optin Forms.

    You have the following custom CSS added to your theme:
    .vc_custom_1417701867999{margin-left: -130px !important;margin-right: -130px !important;}

    which causes the DIV not to act responsive, due to negative margins. If you delete the left and right margin, it will act normally.

    Adesoji

    (@adesojiadegbulu)

    Hi Boris,

    Thanks for your awesome plugin.

    I have this same problem. The optin form isn’t acting responsively on mobile views. I use JetPack’s mobile on http://www.mmo.ng. If you check the URL via a mobile phone, you will see what I mean.

    How do I resolve this?

    Thanks

    Hi Adesoji,

    I see you have a fixed width on your optin form of 700px. Can you please change the width in the settings? In the Style Your Form section, change the Form width option to 100%.

    If you still want your form to be the same size as it is now for the regular visitors, place the shortcode into a container which is 700px wide.

    Let me know if this fixed your issue.

    Adesoji

    (@adesojiadegbulu)

    Hi Boris,

    Thanks for your response.

    It works fine with the 100% settings.

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)

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