Fullscreen button missing in mobile

  • Resolved redkardz

    (@redkardz)


    7 years ago

    After upgrading to version 2.6.0 the button to view full screen is missing when on mobile. I am using free version of the WP PV plugin. Anyone else notice this?
    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support C S Sultan

    (@sultan00rextheme)

    7 years ago

    Hi @redkardz , Thanks for informing us. We are looking into the matter and will give an update once we find a solution.

    Plugin Contributor Lincoln Islam

    (@coderexco)

    7 years ago

    @redkardz Are you getting the issue on multiple devices or on any specific one?

    Thread Starter redkardz

    (@redkardz)

    7 years ago

    Hi @coderexco , I’ve only tested on an iPhone X. The fullscreen button does not show up on this phone regardless of browser (Safari, Chrome, Firefox).

    Wordpress version 5.2.1
    WPVR version 2.7.0

    I use the Divi theme but I also created a page using Gutenberg and the WPVR block and got the same result so I don’t think it is theme related.

    Is this a feature that is expected to be missing from the free version?

    Thank you,

    Plugin Support C S Sultan

    (@sultan00rextheme)

    6 years, 12 months ago

    Hi @redkardz , no, the fullscreen button should be there even on the free version.

    Thanks for specifying the device. We are looking into it. We will give you an update soon.

    Thanks.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    6 years, 11 months ago

    Hi @redkardz , here is the reason why you are not being able to go to full-screen mode on your iPhone.

    IOS has stopped their full-screen API, hence any IOS device or the Safari browser will not allow full-screen mode for most software out there.

    We will keep up-to-date with IOS and whenever they allow full-screen mode again, we will imply.

    For now, you will get the full-screen button on every other device, but not on IOS devices.

    Hope you understand.

    Feel free to let us know if you have any further queries.

    • This reply was modified 6 years, 11 months ago by C S Sultan.
Viewing 5 replies - 1 through 5 (of 5 total)

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