Fully featured plugin with excellent support

  • xjamesb

    (@xjamesb)


    8 years, 1 month ago

    I manage helpdesks for my real job so I know the features I want for my personal WordPress business,

    • create tickets from a support email
    • automatically add email replies to cases
    • create different views for different users
    • user definable ticket statuses
    • reply templates

    The support I have received has been excellent (thanks Vineet).

    If you have a WordPress business and you are using an external support desk such as Zendesk you should really consider trying WSDESK because it might meet your needs at a much lower price.

    • This topic was modified 8 years, 1 month ago by xjamesb.

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