function file is missing!

Viewing 4 replies - 1 through 4 (of 4 total)
  • eagerbob

    (@eagerbob)

    2 years, 8 months ago

    You will need to rollback to a backup you made before you upgraded the plugins. If you do not have or made a backup before updating, ask your developer or hosting provider.

    Alternatively, you can access the site through FTP and see if the functions file is indeed missing, and put it back form a local copy of your theme.

    • This reply was modified 2 years, 8 months ago by eagerbob.
    Thread Starter melissaspiccia

    (@melissaspiccia)

    2 years, 8 months ago

    Thanks @eagerbob for the info I appreciate it as I don’t have a clue! Quick question, how can you rollback to backup if you can not log in? And how do you access the site through FTP? Thank you M

    eagerbob

    (@eagerbob)

    2 years, 8 months ago

    Backups you will find, normally, in the dashboard/control panel of your hosting provider of your website. *If* there are daily or weekly backups there is a possibility to restore the site to a certain point in time. If you do not have access to the control panel, ask them. Or your developer.

    For FTP access you use an FTP program. If you do not know what that is, you probably should not bother. Ask your developer.

    Thread Starter melissaspiccia

    (@melissaspiccia)

    2 years, 8 months ago

    Ok thank you! I’ll take a look at my hosting provider and see if I can fix! I’ll leave the FTP for now..

Viewing 4 replies - 1 through 4 (of 4 total)

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