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  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @artpugachev. From reviewing your site I can see that you have some consent features added, not via Site Kit. I also don’t see any Google Analytics snippet added via the plugin.

    When checking your site using the tagassistant.google.com service, which you can check yourself, I can see that your non-Site Kit placed Analytics snippet is working as expected.

    To troubleshoot this further, when you mention “GA is not getting data from website.”, are you not able to see any traffic using the real time reporting tool, or is there no data on both the Site Kit dashboard and the dashboard from analytics.google.com? If so, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. What do you see on the Site Kit dashboard? For example is there a “Gathering data” message or anything else?
    3. Did you see data for this site previously in Analytics, for the GA4 property you have currently connected?

    Let me know if you have any questions with the above. I suspect what you’re facing is just a configuration issue with your Cookie Notice plugin. We’ll know more once we have the above information.

    Plugin Support James Osborne

    (@jamesosborne)

    I’m just following up with you to check whether the error remains? If so please share the information requested above and we can investigate further.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)

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