GA4 issue

  • Resolved rebrush2

    (@rebrush2)


    4 years, 8 months ago

    Thank you for developing a good plugin.
    Thanks, I’m using it well.

    There are currently two issues.
    1. I would like to add the ‘website join rate(membership join rate)’ within the event. I wonder how to do.

    2. I want to add a new event. For example, I want to see separately who clicked the ‘Npay button’. I wonder what to do.

    Thank you for always developing good plugins.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Adam Heckler

    (@adamkheckler)

    4 years, 8 months ago

    I would like to add the ‘website join rate(membership join rate)’ within the event.

    I’m not 100% sure what you mean by this (“within the event”). Are you able to explain a bit more about the data you want to see, and where?

    Also, could you please send me a copy of your site’s system status report? You can find it under WooCommerce > Status in the dashboard. Click “Get system report” and then the “Copy for support” button. Once you’ve done that, paste it into your reply.

    I want to add a new event. For example, I want to see separately who clicked the ‘Npay button’.

    Creating a custom event isn’t something we can really help with, since it involves writing some custom code, plus a bit of setup on the Google side. This section of their docs should get your started:

    https://support.google.com/analytics/answer/10085872#create-a-custom-event&zippy=%2Cin-this-article

    Thread Starter rebrush2

    (@rebrush2)

    4 years, 8 months ago

    What I want, is to add “sign up for membership” here. I don’t know what to do.
    screenshot attached.
    https://ibb.co/19VTYsv

    The second thing I want to do is to break down payment methods a little bit more.
    I would like to see people paying with “Npay” separately on the homepage.
    https://ibb.co/QMGbZm1

    and, how can i send you the report? please give me a Email
    my email is [email protected]

    And there is a big difference in the sales value in the WooCommerce report and the Google Analytics report. There is also a difference in the number of payers, and I wonder why.

    thank you so much!

    • This reply was modified 4 years, 8 months ago by rebrush2.
    Madison a11n

    (@madisoncm)

    4 years, 8 months ago

    Hi @rebrush2

    It looks like those screenshots are to create some custom events. Like my colleague mentioned, creating a custom event isn’t something we can really help with, since it involves writing some custom code, plus a bit of setup on the Google side. Their docs on creating a custom event should get your started:

    https://support.google.com/analytics/answer/10085872#create-a-custom-event&zippy=%2Cin-this-article

    As for the system status report, you can paste it into your reply to this forum and we will look into it further 🙂

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    4 years, 7 months ago

    Hey @rebrush2,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can reopen it again if you need be.

Viewing 4 replies - 1 through 4 (of 4 total)

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