• Resolved craveguitarswp

    (@craveguitarswp)


    Hi. I’m using Virtue ‘free’ version 2.9.0. I have used Virtue for some time and it is a wonderful theme with great flexibility and reliability. Thank you for a superb platform on which to work. Love it. I don’t know what’s happened to picture galleries very recently (last 24-48 hours). I first noticed it on my iPad and then my iPhone and thought it was related to responsive features on mobile devices but it is also the same on my PC running normally. The galleries now don’t display thumbnail pictures just boxes (on mobile) or boxes with caption (on PC). Clicking on any of the boxes brings up a grey backdrop with ‘The image could not be loaded’. I’ve checked and this applies to ALL galleries on my site! An example is: http://www.craveguitars.co.uk/home/gallery/fender/. I’ve asked someone else to look as an ordinary user and they get the same thing. Other images are fine and it only seems to affect galleries. I’ve also tried updating both galleries and pages and it doesn’t make any difference. Is there anything that I need to do? Please help.

    Thanks and best wishes
    Tony (CRAVE Guitars)

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter craveguitarswp

    (@craveguitarswp)

    Further update: Any new galleries created do the same, even in preview mode. All galleries (over 30 of them) ‘disappeared’ at the same time. One minute, they were all displaying images as they have done for the last 2 years, the next minute none of them were OK. I can’t confirm whether it coincided with the latest Virtue update to 2.9. Help! Any ideas?

    Cheers
    Tony
    CRAVE Guitars

    Thread Starter craveguitarswp

    (@craveguitarswp)

    P.S. The galleries look fine when editing a page in WordPress (‘Edit Page’).
    P.P.S. I hadn’t made any changes to 99% of the galleries/pages when they disappeared on live and preview.

    Hey,
    Seems this is an issue/conflict with jetpacks “photon” extension. I’m uploading a new version with a fix today. Thanks for posting.

    Kadence Themes

    Please update the toolkit and theme and you should be set.

    Kadence Themes

    Thread Starter craveguitarswp

    (@craveguitarswp)

    Phew! Superb! Huge thanks. Everything’s back to normal. Glad it wasn’t me. Thanks for fixing it, much appreciated. Kadence Virtue theme is the best in my view – highly recommended.

    Cheers
    CRAVE Guitars

Viewing 5 replies - 1 through 5 (of 5 total)

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