Galleries Not Displaying

  • Resolved NicheLabs

    (@allennichelabs)


    9 months, 1 week ago

    WordPress 6.8.2
    Modula 2.12.24

    I’m having an odd problem. On the Gallery page I have 4 galleries, each one in a separate tab using Elementor. When I first load the page the galleries will display fine. But if I refresh the page, or leave the page and come back, none of the galleries will display.

    I’ve tried deactivating all plugins with the exception of Elementor and Modula but the problem still persists. Oddly though, if I deactivate a plugin then the gallery works again but only once. If I refresh or leave the page and come back it no longer works.

    If I edit the Gallery page and save it, then the galleries display again, but again, only once. Reload or revisit and the galleries are gone.

    I’ve tried clearing my cache, deleting my cookies, logging out of WordPress and even tried loading the page in Chrome’s incognito and other browsers but nothing helps. I’ve also had others try to load the galleries but they have the same problem. it loads once but then that’s it.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Andrei Cristea

    (@andreic86)

    9 months, 1 week ago

    Hello @allennichelabs,

    I have just replicated this scenario on a staging server by:
    – creating a new page with Elementor;
    – adding several tabs, each with a different Modula Gallery.

    When viewing the page in the front-end, the galleries were displayed correctly, even when switching tabs or reloading the page.
    I then took a look at your linked page and when viewing the page source code I noticed that the Modula specific scripts are not loaded on the page. This might be caused by your cache, optimization plugin, could you please use our contact form here to submit several screenshots of your Caching, Optimization settings from the plugin you are using?
    https://wp-modula.com/contact-us/

    Our team will do our best to address this as fast as possible once we receive the screenshots.
    Have a nice day!

    Thread Starter NicheLabs

    (@allennichelabs)

    9 months, 1 week ago

    Andrei,

    That was my first thought as well. We were using WPMU Dev’s Hummingbird Pro but in my attempts to resolve the issue I deactivated the plugin but the issue persisted. I even went as far as to delete the plugin but that did not resolve the problem.

    While typing this, and based on your comments, I had a thought so I checked and Elementor has it’s own caching under Elementor > Settings. I disabled this and it appears to have resolved the issue.

    Thank you for your help.

Viewing 2 replies - 1 through 2 (of 2 total)

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