Gallery does not display

  • Resolved helvil

    (@helvil)


    7 years, 6 months ago

    Hello,

    when I write and article or page and clic on the button “Add Gallery”, a window is opened but nothing is displaying: the page is blank.
    Could you help me ?

    My website : http://www.apfm.asso.fr

    Thanks.

    Hélène

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Imagely

    (@imagely)

    7 years, 6 months ago

    Hi @helvil

    We always need to ask if you have followed the usual troubleshooting.
    Please, try to check if there is any present conflict:

    1.- Temporarily deactivate all your plugins except NextGen Gallery.
    2.- Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.
    3.- If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    Please, keep us posted.
    – Gaby

    Thread Starter helvil

    (@helvil)

    7 years, 6 months ago

    Thank you for your answer, Gaby.
    Indeed, the problem was caused by an other plugin (wp-private).

    Thanks!
    Hélène

Viewing 2 replies - 1 through 2 (of 2 total)

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