• Resolved fcentorrino89

    (@fcentorrino89)


    Ita message

    Buongiorno,
    ho installato la versione ufficiale del plugin Photo Gallery 10Web, la versione è 1.5.48

    Non riesco a visualizzare le gallerie immagini, praticamente aprendo il link si apre un carimento infinito che blocca il caricamento di tutte le altre immagini del sito.

    La versione del mio database è PHP 7.0 e wordpress è aggiornato all’ultima versione

    Come posso risolvere?


    Eng version

    Good morning,
    I installed the official version of the 10Web Photo Gallery plugin, the version is 1.5.48

    I can’t see the image galleries, practically opening the link opens an infinite load that blocks the loading of all the other images of the site.

    My database version is PHP 7.0 and wordpress is updated to the latest version

    How can I solve it?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter fcentorrino89

    (@fcentorrino89)

    probabilmente c’è un conflitto con qualche plugin, io ad esempio uso Autoptimize

    there is probably a conflict with some plugins, for example I use Autoptimize

    pro-tip; you can disable Autoptimize on a per-request basis by adding ?ao_noptimize=1 to the URL, if the gallery works that way the problem indeed is with autoptimize.

    then try to identify what is breaking your site by just disabling CSS or JS or Image optimization (incl. lazyload). Once you know that, dive in and try identify what code/ files (CSS or JS) are responsible for the broken feature and try excluding that. If the problem is with JS, chances are you’ll find useful information on your browser’s developer console. There’s more info in the troubleshooting tips and info on exclusions in the AO FAQ.

    hope this helps,
    frank

    Dear @fcentorrino89,

    The problem is as follows:
    img tags have width=1, height=1 attributes. We assume there is a lazy load functionality enabled.
    Please try to disable third-party lazy load and use Photo gallery lazy load option instead.

    Sincerely,

Viewing 3 replies - 1 through 3 (of 3 total)

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