Gallery isn’t loading

  • Resolved Web2B1

    (@web2b1)


    7 years, 8 months ago

    Hi,

    I tried creating a gallery on this page, but it won’t load.
    I have tried deactivating the plugin, reinstalling it and disabling all other plugins, but unfortunately it didn’t work out so far.
    I hope you can help me out. Thanks in advance.

    Kind Regards,

    Bjarne

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    7 years, 8 months ago

    Hi Bjarne,

    We are sorry for the inconvenience. Could you please contact our team at [email protected] and allow us to have a closer look at the issue?

    Also please mention the link to this forum topic in your email. Our development team will figure out a solution to this issue and we’ll share it here as well.

    Thanks! Have a nice day!

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    7 years, 8 months ago

    Hi,

    Our development team has resolved the problem on your website by adding wp_footer() to footer.php file of your website theme. Please note, that this function is required for the scripts to run correctly throughout your website.

    Please test the solution and let me know if the issue is fixed.

    Cheers!

    Thread Starter Web2B1

    (@web2b1)

    7 years, 8 months ago

    Hi,

    I can see it, it works now. Thanks for your help!

    Kind Regards,

    Bjarne

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Gallery isn’t loading’ is closed to new replies.