Gallery making wordpress critical error

  • joedean

    (@joedean)


    2 months ago

    I love this plugin, but as soon as I log out of wordpress or view in a different browser, I get the “There has been a critical error on this website.” message.
    I’m up to date with wordpress and the Avada theme and all plugins.
    I’m using Chrome on both a Mac Studio Pro and a HP All-In One 27 both with the latest operating systems to administer the site.
    I inserted a short code in a text block to display the gallery.
    I had to disable the plugin for my website to display.
    This is bumming me out because I love this gallery.
    I get this in the inspector:
    joedean.com/:1 GET https://joedean.com/ 500 (Internal Server Error)
    Here are two screen shots of the inspector:
    https://imgur.com/a/G92U61q
    Any help would be much appreciated!
    Thank you,
    Joe Dean

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Yasin Abedi

    (@yasinabedi)

    1 month ago

    Hi @joedean ,
    Sorry for the delayed response here.

    Since this is showing a critical error, we’ll need the exact PHP error from your server logs to understand what is causing it.

    Please check your hosting error logs or enable WordPress debug logging, then share the full error message related to Photo Gallery.

    Once we have the actual PHP error, we’ll be happy to check further.

Viewing 1 replies (of 1 total)

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