Hi @dudematters
I’ve clicked on the gallery page you shared with us to have a look at the issue and the gallery page loads perfectly and displays all the gallery stack albums you have added to that page as shown in this screenshot: https://monosnap.com/file/WqmgfNV7g8j9htYflpSMaWWXwEUxvG
I’ve also clicked on each one of those gallery albums and they’ve all opened up their respective galleries as they should. I took a couple of screenshots so that I could share with you on that: https://monosnap.com/file/AWggVIMqxNJl3cHD1b21dDuRQZWtSJ
https://monosnap.com/file/wTpALmD019RVB8TgSHHkMoUSPp1Oyq
https://monosnap.com/file/dOcrrWmtZ0Dyx8CRN99OJErtdvMVdf
If the issue still persists, could you please share a couple of screenshots too as you inform us about it so that we can have a better understanding of the issue?
Thanks in advance.
Kind regards,
Elvis.
Thread Starter
viagozo
(@dudematters)
Hi Elvis,
Sorry for my late reply, I’ve been busy. I’ve checked, in Safari (on mac) it opens. But I can’t get it working on Chrome (macOS, my default browser) and in Firefox (MacOS). I’ve cleared my cache in Chrome, restarted, but the Gallery keeps on loading (not showing it at all, only the moving diamonds). I have the latest (stable) version of Chrome running.
Hi @dudematters
First, kindly try out these solutions in our guide, if you still haven’t: https://ww.wp.xz.cn/support/topic/having-problems-please-read-first/
Secondly, I’ve just had a look at the chrome DevTools console from my end once I loaded your page on my Chrome browser and saw a 404 error that may be causing the issue.
Is there a gallery on that gallery page that you added this image in? https://signworldmalta.com/wp-content/uploads/2020/09/electrician_21.png
This image is missing, as you will confirm when you click on the link to that particular image. Kindly add the image to the gallery it’s supposed to be in and let us know if that helps. Thanks.
If you have any questions, don’t hesitate to ask.
Kind regards,
Elvis.
Hi @dudematters
We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.
If you are still experiencing the problem, then please open a new support ticket.
Regards,
Elvis.