Hi, I’ll be glad to help.
I see you have an album, if you click on an image in that album, it will open the gallery in a lightbox (which BTW is not provided by our plugin, maybe your theme or another plugin is forcing it). If you click the title below each image, it will open the gallery. With the gallery open you can see the thumbnails and the breadcrumbs, once there, if you click on an image, it will open the FancyBox lightbox included with NGG, and you can see the image description.
In order to understand what the problem is to you, please describe what you’d expect to happen when you click somewhere. As giving info only in what happens is not enough. Also I shared what I see just to make sure we are on the same page.
Thanks.
I get the one image, no lightbox, no gallery.
I expect a lightbox gallery as it has always been. Recently it just stopped performing like that.
You said “it stopped working” but I don’t have a clear idea of what was the flow on your page. Please post some screenshots in a public place or on your site so I can have a better idea. Maybe a loom video, here is the one from what I see https://www.loom.com/share/1014be0f5fd943318189e16c243dc9b6
You can see there is a lightbox in the album and then a different one for the gallery, the one for the gallery is not showing all the images but only one, is that what you have been trying to say? This might be a conflict, try deactivating all your other plugins except NextGEN and switch to a default theme like twenty twenty and see if the problem persists, if it is fixed, then set your theme back and test, if the issue is still gone, reactivate one plugin at a time and check until you find the culprit.
Keep me posted on your findings.
