• Resolved seamus fleming

    (@seamus-fleming)


    Dear Sir/Madam

    I have two websites – Gallery works perfect in old website http://www.FKAncestry.com but not in the new website www.http://kerryscenicplatform.com/

    Can u help

    I cannot get the gallery to work? No side arrows to move from one image to another. All images are stand alone and u have to click into each image separately to view? On the old site I can toggle between images with the arrows at the sides ? Thanks

    I deleted Jetpack & installed/activated it again – no good. Also looked at the forums but nothing there works for me …
    Thanks

    Kind Regards
    Seamus

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter seamus fleming

    (@seamus-fleming)

    Type selection options missing from TYPE drop down list – Tiled Mosaic . Square Tiles. Circles. Tiles Columns. Slide show.

    Thanks

    Plugin Support Fotis Stathopoulos

    (@fstat)

    Hi there,

    This is usually caused by a conflicting plugin such as a page builder or a slider plugin. Please disable all your site’s plugin except for Jetpack and see if the issue is resolved. If it is, then enable the plugins one by one until you find the one that’s causing the issue.

    Thread Starter seamus fleming

    (@seamus-fleming)

    Thanks Fotis. Appreciated.

    One Plugin that i have in the new website is Smart Slider.
    As the old website works well – I will start with that.

    By the way – any where to check a list of recognised plugin conflict recorded –

    Thread Starter seamus fleming

    (@seamus-fleming)

    Thansk again Fotis. I went about it a little bit differently.
    I have two sites on the same host – both on WP classic & same Vantage theme-
    http://www.fkancestry.com is the older
    http://www.kerryscenicplatform.com is new.

    I have set it so that both sites have the exact same plugin installed and active.

    I tested the Gallery widget on new install rows with images –
    The problem still prevails unfortunately with the Gallery widget.
    Type selection options missing from TYPE drop down list –
    Missing – Tiled Mosaic . Square Tiles. Circles. Tiles Columns. Slide show.

    Can you help. Thanks .

    Thread Starter seamus fleming

    (@seamus-fleming)

    Sorted Fotis. Not a plugin conflict issue.

    Fantastic solution by Site-Origin – Appreciated Guys –
    If you are using Jetpack Blocks, this feature will be available to use as soon as you connect your site to Jetpack.

    In order to activate the Tiled Gallery option with Classic editor, Jetpack’s Image CDN must also be activated. To do that, go to Jetpack → Settings → Performance and activate Speed up image load times.

    Works like a dream. I have the drop down options now on Gallery. GREAT !!

    Thanks& Appreciated to all.

    Thread Starter seamus fleming

    (@seamus-fleming)

    APOLOGIES Fotis
    IT DOES APPEAR TO BE A CONFLICT ISSUE !
    Sorry to assume I knew better !!!!

    Hi there,
    This is usually caused by a conflicting plugin such as a page builder or a slider plugin. Please disable all your site’s plugin except for Jetpack and see if the issue is resolved. If it is, then enable the plugins one by one until you find the one that’s causing the issue.
    Fotis

    Issue persists. I think its Jetpack

    Issue reverts when I activate:
    Jetpack Performance & speed Settings
    Learn more
    Load pages faster by allowing Jetpack to optimize your images and serve your images and static files (like CSS and JavaScript) from our global network of servers.
    Jetpack
    Performance & speed
    Enable site accelerator
    Speed up image load times
    Speed up static file load times

    Should I contact Jetpact Support ?

    Thread Starter seamus fleming

    (@seamus-fleming)

    Resolved

Viewing 7 replies - 1 through 7 (of 7 total)

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