Gallery Type Settings Dissapeared

  • Resolved ipponz

    (@ipponz)


    6 years ago

    Hi,

    Today suddenly the gallery carousel on my pages has dissapeared.
    When checking in WordPress gallery/ Type Gallery i only see the Thimbnail and Diashow option. The other options like tiled gallery have dissapeared.
    Now the Jetpack Carousel is not working any more.
    I’ve checked all Jetpack settings and the settings are ok. Also my website is connected to WordPress and the media settings in WordPress are good.
    I haven’t installed any new plugins.
    What could be wrong?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Velda

    (@supernovia)

    6 years ago

    Hi, I’m currently seeing a connection error on your site. Can you head to https://jetpack.com/debug and paste your address there, then ask your host for help with addressing the errors?

    Once that’s resolved, check again to see if the options you want show up.

    Thread Starter ipponz

    (@ipponz)

    6 years ago

    It says: An Unknown error has occured.

    Plugin Support KokkieH

    (@kokkieh)

    6 years ago

    I don’t see any Jetpack connection for https://verlaagdplafondplaatsen.nl/

    Did you perhaps have that site at a different domain at any point?

    Thread Starter ipponz

    (@ipponz)

    6 years ago

    I finally managed to fix the problem.
    The solution was: deactivate and deinstall Jetpack and reinstall and reconnect it back.

    Thanks for the help.

    Plugin Support KokkieH

    (@kokkieh)

    6 years ago

    Thanks for letting us know 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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  • 5 replies
  • 3 participants
  • Last reply from: KokkieH
  • Last activity: 6 years ago
  • Status: resolved