• Resolved MrSeverson

    (@ralphseverson)


    Please I’m having trouble with Modula Gallery displaying images on my site pages. When I’m on WordPress Admin view I can see the gallery and its images, but when loading the site as a visitor, meaning from any other pc, browser, etc, the galleries are empty. When inspecting the page from browser developer console/mode, the gallery is being loaded but for some reason images are not being displayed.

    I’ve checked your documentation and tried the following:

    – Health check plugin troubleshooting mode
    – Enabling Lazy Load on SpeedUp settings from Modula

    I’m currently using Avada Theme/Builder, for what I’ve read there can be troubles on mobile devices only, but in my case I’m having trouble on every device, EXCEPT when I’m on WordPress Admin view.

    I’m not using any image optimization plugins that I can see.

    When I hover over a Gallery the only link I see (for all gallerys) is https://flooringmasters.com/our-work/# with the # at the end.

    My license key has expired but that shouldn’t effect it’s use.

    Please, if you could provide me with some directions or any ideas where the trouble could be I’d be very thankful!

    The page I need help with: [log in to see the link]

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  • Thread Starter MrSeverson

    (@ralphseverson)

    I renewed my license. Made no difference.

    Moderator Support Moderator

    (@moderator)

    My license key has expired but that shouldn’t effect it’s use.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://wp-modula.com/contact-us/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    If they support their pro version here or paid users then they risk having their plugin removed from ww.wp.xz.cn.

Viewing 2 replies - 1 through 2 (of 2 total)

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